Privacy Policy

VOXEL Manufacture ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://voxel-mfg.com (the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

Personal Data

We may collect personally identifiable information ("Personal Data") that you voluntarily provide to us when you:

• Fill out contact forms
• Request quotes or information
• Subscribe to newsletters
• Contact us via email or phone

This information may include your name, email address, phone number, company name, and project details.

Usage Data

We automatically collect certain information when you visit our Site ("Usage Data"), including:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website
• Device information

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Process and manage your projects
• Improve our website and services
• Send you technical notices and updates
• Communicate about products, services, and events
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics, Microsoft Clarity)
• Marketing Cookies: Used to track visitors across websites for marketing purposes (LinkedIn Insight Tag)

By using our Site, you consent to our use of cookies as described in this Privacy Policy. You can withdraw your consent at any time by adjusting your browser settings.

4. Third-Party Services

We use third-party service providers to help us operate our business and the Site:

• Google Analytics: For website traffic analysis
• Microsoft Clarity: For user behavior insights
• LinkedIn Insight Tag: For professional audience insights
• Netlify: For website hosting and form handling

These third parties have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Data Security

We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Data Protection Rights

Depending on your location, you may have the following rights:

• Access: Request copies of your Personal Data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your Personal Data
• Restrict Processing: Request limitation of data processing
• Data Portability: Request transfer of your data
• Objection: Object to data processing

To exercise these rights, please contact us at [email protected].

7. Data Retention

We will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place to protect your data.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: